March 18, 2020
Quick replies for your business on Instagram! Check all the nitty-gritty details!
That’s why Ingramer has upgraded Instagram Direct Module and added Instagram Quick Replies Function.
What’s Quick Replies?Quick Replies is a new feature of Instagram Direct Chat that allows creating templates of responses and send them instantly by entering the shortcut.
Note: Shortcut is an anchor word, a hint, entering which you will be suggested the appropriate message for quick sending.
You can create an unlimited number of such messages.
How to use Fast Replies?To create a quick reply template:
1. Go to your Ingramer Cabinet and find your Direct Messenger;
2. Click any chat and find a Message icon at the very bottom of the window:
3. A new window will appear. Click New Quick Reply, write the message, and think up a shortcut for it. Click Save:
4. Make up as many messages as you need;
5. Next time you need to send a fast reply, just write the shortcut. A relevant message will appear:
6. Click on it, modify if needed, and Send.
How will it benefit you?‘Instant message replies’ is a great possibility for any business. Except for great time saving and convenience, this feature allows:
- improving customer experience;
- increasing the speed of customer service;
- boosting sales;
- bringing up customers’ satisfaction and loyalty.