The Customer has a right to cancel the subscription on Profile or address the request to hello@ingramer.com.

The Customer has a right to refund the money paid to Ingramer in case of failure of providing the services.

In case of refund, the money shall be refunded to the current account or to the card with which the payment was made, within 30 (thirty) days, depending on the Bank that issued the card.

Ingramer reserves the right to decline the Customer's Refund Request.

The Customer's Refund Request is considered by the Ingramer within 30 (thirty) working days from the date of receipt of the Customer's Refund Request from the Customer to the Ingramer email address - hello@ingramer.com.

The payment for VPN service (equals to 10 USD=10EUR per 1 month) is non-refundable. In the case of Ingramer service cancellation, the Customer has all rights for VPN usage.

Ingramer is entitled to change the terms of refund on the unilateral basis.